orders & delivery

if you have any questions relating to your order, please email our customer service team at: contact@leyendothelabel.com

 

how much does delivery cost?

UK delivery: free

EU delivery: £8.99

US & Canada delivery: £10.99

 

how long will my parcel take to get to me? 

our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you

making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions

the details below are guidelines and do not account for any major delays or disruptions

UK delivery: 3-7 working days

EU delivery: 7-10 working days

Rest of world: 10-14 working days

 

where is my order?

once you have placed your order, we will send you an order confirmation email with your tracking link so you can see the status of your order

these sometimes go into the spam/junk folders so please check this first and if you still do not have it, email customer service at contact@leyendothelabel.com

please include your name and order number and they will be able to help locate your order details
 

can i change my order?

as your item is being custom made upon order, we are not able to cancel or amend orders

 

can i request a refund?

refunds are issued back to the debit or credit card used at checkout
view our returns policy here