privacy policy
this Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from leyendothelabel.com
please read this Privacy Policy carefully. by using and accessing leyendothelabel.com, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy
how we collect your personal information
we collect information about you from a variety of sources, as set out below. the information that we collect and use varies depending on how you interact with us.
information we collect directly from you
information that you directly submit to us through our Services may include:
- contact details including your name, address, phone number, email.
- order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- account information including your username, password, security questions.
- shopping information including the items you view, put in your cart or add to your wishlist.
- customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
information we collect through cookies
we also automatically collect certain information about your interactions on the website. to do this, we may use cookies, pixels and similar technologies. usage data may include information about how you access and use our site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction.
information we obtain from third parties
we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- companies who support our site and services, such as Shopify.
- pur payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- when you visit our website, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
any information we obtain from third parties will be treated in accordance with this Privacy Policy. we are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
how we use your personal information
we use your information in order to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews
we use your personal information to provide you with customer support and improve our services. this is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you
we may also use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. this may include using your personal information to better tailor the advertising on our website and other websites
finally, we use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. if you choose to use the Services and register an account, you are responsible for keeping your account credentials safe.
sharing your personal information
in certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.
- with vendors or other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
- with business and marketing partners, including Shopify, to provide services and advertise to you. for example, we use Shopify to support personalised advertising with third-party services
- when you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- in connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
cookies
like many websites, we use cookies to power and improve our site and our Services, to run analytics and better understand user interaction
we may also permit third parties and services providers to use cookies on our site to better tailor the services, products and advertising on our site and other websites
most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. please keep in mind that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners
your rights
if you are a european resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. if you would like to exercise this right, please contact us
data retention
when you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information.
changes to this Privacy Policy
we may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. we will post the revised Privacy Policy on the Site and take any other steps required by applicable law
contact us
for more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at leyendothelabel@gmail.com